Privacy Policy

Last updated: April 3, 2026

This Privacy Policy describes how Ozekai LLC ("Company," "we," "us," "our"), a limited liability company registered in the State of New York, United States, collects, uses, discloses, and protects your information when you use our GPU compute platform, website, API, CLI tool, and all related services (collectively, the "Services").

Our principal address is 1755 Broadway FRONT 3 #1142, New York, NY 10019, United States.

By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, you must discontinue use of the Services.

1. Information We Collect

Account information:

• Username, email address, and hashed password (we never store plaintext passwords).
• Plan selection and account creation date.

Payment information:

• Payment processing is handled entirely by Stripe. We do not store your credit card number, CVC, or full billing address on our servers.
• We store your Stripe customer ID and subscription ID to manage your billing relationship.
• Stripe may collect additional information as described in their privacy policy, including payment card details, billing address, and transaction history.

Usage data:

• Session start/end times, duration, and associated GPU plan.
• Compute usage metrics (GPU utilization, VRAM usage) for billing calculation and resource management.
• CLI commands issued to our API (connect, disconnect, destroy, upload).

Technical data:

• Server logs including IP addresses, request timestamps, user agent strings, and API endpoints accessed.
• Container metadata (container IDs, port assignments, resource allocation).
• Error logs and diagnostic information for troubleshooting.

2. How We Use Your Information

• Provide the Services: Authenticate you, provision GPU instances, manage your workspace, and deliver the functionality you expect.
• Billing: Track usage accurately and generate invoices via Stripe.
• Communication: Send account-related emails (verification, password reset, billing notifications). We do not send marketing emails.
• Security and abuse prevention: Detect and prevent unauthorized access, fraud, abuse, and violations of our Terms of Service.
• Service improvement: Analyze aggregate, anonymized usage patterns to improve performance and reliability. We never analyze individual workspace content.
• Legal compliance: Comply with applicable laws, regulations, and legal processes.

3. What We Do NOT Do

• We do not access, read, or analyze the content of your workspace (your code, data, or models).
• We do not sell, rent, or share your personal information with third parties for marketing or advertising purposes.
• We do not use your data to train AI/ML models.
• We do not track you across other websites.
• We do not use third-party tracking cookies or analytics services (e.g., Google Analytics).

4. Data Sharing and Disclosure

We share your information only in these limited circumstances:

• Stripe (payment processor): Your email address, customer ID, and usage data are shared with Stripe for payment processing and invoicing. See Stripe's Privacy Policy.
• Legal compliance: When required by law, subpoena, court order, or governmental request.
• Safety and rights protection: To protect the rights, property, or safety of Ozekai LLC, our users, or the public.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change.

We do not share your information with any other third parties.

5. Data Security

• Passwords are hashed using bcrypt and never stored in plaintext.
• All connections are encrypted via TLS (HTTPS).
• API authentication uses JWT tokens with expiration.
• Each user's GPU container is isolated from other users.
• Infrastructure is protected by Cloudflare (DDoS protection, no exposed inbound ports).
• We follow security best practices for infrastructure and application security.

While we take reasonable measures to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

• Account data: Retained as long as your account is active. Deleted upon account closure request, subject to legal retention requirements.
• Workspace data: Retained as long as your account is active. May be deleted 60 days after your account was last active. May be moved to cold storage at any time.
• Usage and billing logs: Retained for 12 months for billing reconciliation and dispute resolution.
• Server access logs (including IP addresses): Retained for 90 days.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate personal information.
• Deletion: Request deletion of your account and associated personal data.
• Data portability: Download your workspace data at any time while connected to your GPU instance.
• Objection: Object to processing of your personal information in certain circumstances.

To exercise any of these rights, contact us at [email protected]. We will respond to requests within 30 days.

8. Cookies and Local Storage

We use localStorage in your browser to store your authentication token and username for session management. We use sessionStorage for temporary data during checkout flows.

We do not use HTTP cookies for tracking. We do not use any third-party tracking cookies, analytics cookies, or advertising cookies.

For more details, see our Cookie Policy.

9. International Data Transfers

The Services are hosted in the United States. If you access the Services from outside the United States, you consent to having your data transferred to and processed in the United States. Data protection laws in the United States may differ from those in your jurisdiction.

10. Children's Privacy

The Services are not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will delete that information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted with an updated "Last updated" date at the top of this page. Material changes will be communicated via email or a notice on the Services. Continued use of the Services after changes take effect constitutes acceptance of the updated Privacy Policy.

12. Contact Us

Questions or concerns about this Privacy Policy? Contact us at:

Ozekai LLC
1755 Broadway FRONT 3 #1142
New York, NY 10019
United States
[email protected]